ScanPay
ScanPay

Privacy Policy

Last updated: March 5, 2026

This Privacy Policy explains how ScanPay collects, uses, and protects information when businesses use the ScanPay platform. By accessing or using ScanPay, you agree to the practices described in this Privacy Policy.

1. Company Information

ScanPay is operated by:

Amaz Group FZE LLC

Registered in Ajman NuVentures Centre Free Zone

United Arab Emirates

License Number: 262801168888

For any privacy-related questions, you may contact: [email protected]

2. Information We Collect

When a business creates an account and uses ScanPay, we may collect certain information necessary to provide access to the platform. This may include:

  • Business name
  • Email address
  • Phone number
  • Business address

This information is collected solely to allow businesses to access and use the ScanPay platform and its services.

3. How We Use the Information

The information collected is used only to:

  • Create and manage user accounts
  • Provide access to the ScanPay platform
  • Ensure the proper functioning of the service
  • Communicate important information related to the service

We do not sell, rent, or share this information for advertising or marketing purposes.

4. Client Data (End Customers)

Businesses using ScanPay may collect information from their own customers through features such as:

  • Loyalty programs
  • Reservations
  • Digital menus or catalogs
  • Customer engagement tools

These customer data belong to the businesses using ScanPay. ScanPay does not claim ownership of these customer data and does not access or sell them. The businesses using ScanPay remain responsible for how they collect and manage their customers' data.

5. Data Security

ScanPay takes reasonable measures to protect information against unauthorized access, misuse, or disclosure. While we take security seriously, no online platform can guarantee absolute security.

6. Data Retention

Business account information is retained as long as the account remains active on the ScanPay platform. If an account is closed, the data may be removed from our systems within a reasonable period of time.

7. International Use

ScanPay is a software platform used by businesses worldwide. By using the platform, users acknowledge that their information may be processed in different jurisdictions depending on operational needs.

8. Changes to this Policy

ScanPay may update this Privacy Policy from time to time. When changes are made, the updated version will be published with the revised date. Continued use of the platform constitutes acceptance of the updated policy.

9. Contact

For any questions regarding this Privacy Policy or your data, you may contact: [email protected]

10. Data Processing Clause (GDPR)

Last updated: March 5, 2026

This clause applies to businesses located in the European Economic Area (EEA) using the ScanPay platform.

Role of the Parties

When a business located in the European Economic Area uses ScanPay to collect or process personal data from its customers, the following roles apply:

  • The business using ScanPay acts as the Data Controller.
  • ScanPay acts as a Data Processor providing the software infrastructure necessary to operate the service.

ScanPay processes personal data solely on behalf of the client and according to the instructions of the client through the use of the platform.

Purpose of Processing

Personal data processed through the ScanPay platform may include information collected by the client from its own customers, such as:

  • Loyalty program data
  • Reservation data
  • Customer contact details
  • Service usage data

These data are processed only to enable the functionality of the ScanPay platform.

ScanPay Obligations

ScanPay commits to:

  • Process personal data only for the purpose of providing the service
  • Implement reasonable security measures to protect the data
  • Not sell, rent, or commercially exploit the personal data
  • Not access client customer data unless required for technical support or system maintenance

Client Responsibilities

The client remains fully responsible for:

  • Ensuring that they collect personal data lawfully
  • Informing their customers about how their data are used
  • Obtaining any necessary consent required under applicable laws

ScanPay does not control how businesses collect personal data from their customers.

11. Data Ownership and Data Export

Ownership of Data

All data entered or generated by a business using the ScanPay platform remain the property of the business. This includes but is not limited to:

  • Customer lists
  • Loyalty program data
  • Reservations
  • Menus or catalogs
  • Customer interactions

ScanPay does not claim ownership of this data.

Access to Data

Businesses have access to their data through their ScanPay dashboard. ScanPay does not use or sell client data for commercial purposes.

Data Export

Businesses may export their data from the platform when available through the ScanPay dashboard or by requesting assistance from ScanPay support. Data export requests may be subject to reasonable processing time.

Data Deletion

If a business decides to terminate its use of ScanPay, the data associated with the account may be deleted from the system after a reasonable retention period. ScanPay may retain limited data where required for legal, accounting, or security purposes.